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Admin
Jun 05, 2024
In Admin & Sales
AGR/24/014/AFA Location: Worcester, UK About Us: Arbgear Ltd is a leading supplier of high-quality equipment based in the heart of the Midlands. As a family-run business, we're dedicated to delivering excellence in all aspects of our services. Strategically located on the borders of Warwickshire and Worcestershire, we serve a wide area across the Midlands. What We Do: Specialising in a diverse range of equipment for various industries, including groundcare, construction, and maintenance, we provide solutions tailored to our customers' needs. Our offerings extend beyond equipment sales; we offer comprehensive services such as maintenance and repairs, ensuring optimal performance and longevity of our machinery. Why Choose Us: We pride ourselves on our commitment to quality and customer satisfaction. We foster a supportive work environment that values teamwork, innovation, and continuous improvement. Join our team and be part of a company that's dedicated to excellence and making a difference in the equipment industry. Position Overview: Arbgear Ltd is currently seeking a Finance Administrator to join our team. This role plays a crucial part in supporting our financial operations, contributing to the smooth running of our business. Duties and Responsibilities: Working within an existing team, using Sage and other systems, the main responsibilities of this role will be: Purchase Ledger: • Receive supplier invoices • Set up new supplier accounts and maintain existing account details within the purchase ledger. • Chase managers to approve the PO’s & Invoices on the system for them to approve. • Seek approval from relevant department managers. • Accurately and timely input of invoices into Sage system. • Resolve all internal and supplier queries. • Provide a weekly report of all purchase ledger activities to managment. • Run pay runs, raise ad-hoc payments and check the pay runs prior to approval. • Send remittances to suppliers. • Request and reconcile supplier statements on a monthly basis and resolve reconciling items. • Validate and process expense claims. • Check, and reconcile banking statements. Other Duties: • Monitor the day-to-day incomes and expenditures of the business. • Deal with supplier and customer queries by email and telephone. • General Finance Administration duties. • General Office Administration duties. Reasons to Join The Arbgear Team? • A rewarding career you can be truly proud of • A supportive environment that is committed to helping you flourish. • Enhanced annual leave entitlement • Long Service Award • Refer a Friend Bonus Scheme • Company Events This Finance Administrator role offers an exciting opportunity to contribute to the success of Arbgear Ltd while working in a dynamic and supportive environment. Job Type: Full-time Pay: £23,950.00-£24,500.00 per year Work Location: In person How to Apply Interested candidates are invited to send their CV and a cover letter detailing their experience and why they would be a good fit for this role to : Sam Bennett - 01789 576 008 careers@arb-gear.co.uk  Application deadline: 31/07/2024
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Admin
Mar 04, 2024
In Engineering
AGR/24/012/FSE Location: Worcester, UK Arbgear is a renowned leader in providing maintenance services for arboricultural & groundcare equipment. With a strong reputation for excellence and a commitment to safety, we work closely with arborists and groundcare professionals to ensure their equipment is maintained to the highest standards. As a trusted partner in the industry, Arbgear is dedicated to providing the best service and support to our valued clients. As we strive for continued success and growth, we are actively seeking a substantial number of engineers to join our rapidly expanding business. If you are a committed and self-motivated engineer who possesses a genuine passion for arboricultural, groundcare, agricultural or forestry machinery, we encourage you to consider this opportunity. Whether you have a background in motor mechanics or possess other technical expertise, if you are seeking a change of direction, we welcome your application. Job Description: We are currently seeking a skilled and dedicated maintenance technician to join our team. In this role, you will be responsible for inspecting, repairing, and maintaining a wide range of arboricultural and groundcare equipment, including wood chippers, stump grinders, compact loaders and compact tractors. Your expertise and attention to detail will play a crucial role in ensuring the safe and efficient operation of our clients' equipment. Responsibilities: • Conduct thorough inspections of equipment to identify any issues or potential problems. • Perform repairs and maintenance tasks, including engine servicing, hydraulic system servicing and breakdowns. • Diagnose and troubleshoot malfunctions, utilising the best diagnostic equipment. Recommending appropriate solutions and parts replacements. • Maintain accurate digital records of equipment maintenance and repairs. • Collaborate with clients to understand their specific needs and provide expert advice on equipment maintenance. • Keep up-to-date with industry standards and advancements equipment maintenance practices. • Adhere to all safety protocols and guidelines while working with equipment and tools. Qualifications: • Previous experience working with  ground care equipment or arboricultural equipment , preferable, but not essential. • Strong knowledge of chippers, stump grinders, compact loaders is preferable but not essential. • Proficient in diagnosing and repairing mechanical and electrical issues in equipment. • Familiarity with hydraulic systems and their maintenance. • Familiarity with 12/24v electrical systems and their maintenance. • Excellent problem-solving and troubleshooting skills. • Attention to detail and a commitment to delivering high-quality work. • Ability to work independently and efficiently manage time and tasks. • Good communication skills and a customer-oriented approach. • Valid driver's license and ability to travel to client locations as required. Are you looking to enhance your technical abilities within a supportive and successful team? Benefits: • Competitive salary based on experience. • Ongoing training and professional development opportunities. • Employee discounts. • Annual Tool Allowance. • Supportive and collaborative work environment. • Opportunities for career advancement. • Team events and day trips. • Up to 25 days holiday entitlement. • Mobile phone/ Laptop/ PPE & Company Uniform. • Company vehicle. Depot Location: Worcester, UK (Home Based) Salary: £11.50 - £18.50 P/HR - Subject to experience. How to Apply: If you are passionate about what you do and have the skills and expertise to excel as an Arboricultural Machinery Maintenance Technician, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience to Careers@arb-gear.co.uk ;Kindly include "AGR/24/012/FSE - Field Service Engineer Application”  in the subject line. Note: Only shortlisted candidates will be contacted for an interview.
Field Service Engineer - Groundcare - Worcester content media
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Admin
Nov 16, 2023
In Apprenticeships
REF:2023/ Location: Worcester, UK Job Title: Digital Marketing Apprentice Job Type: Apprenticeship Duration: 24 Months Department: Marketing Responsibilities: As a Digital Marketing Apprentice at Arbgear, you will have the opportunity to gain hands-on experience in various aspects of digital marketing, while earning a competitive salary. Working closely with our skilled marketing team, you will: 1. Content Creation: Collaborate with team members to create engaging and relevant content for various digital platforms, including social media, blogs, and email campaigns. 2. Social Media Management: Assist in the planning and execution of social media strategies to increase brand visibility and engagement. Monitor social media channels, respond to inquiries, and analyze performance metrics. 3. SEO Optimization: Learn and implement search engine optimization techniques to enhance our online presence. Conduct keyword research, optimize website content, and track SEO performance. 4. Email Marketing: Support the development and execution of email marketing campaigns. Learn to create compelling email content, segment audiences, and analyze campaign performance. 5. Digital Analytics: Utilize analytics tools to track and analyze the performance of digital marketing campaigns. Generate reports and provide insights to optimize future strategies. 6. Market Research: Conduct market research to identify trends, competitor strategies, and opportunities for improvement. Summarize findings and contribute to strategic planning discussions. 7. Collaboration: Work collaboratively with cross-functional teams, including graphic designers, web developers, and sales teams, to ensure a cohesive and integrated approach to digital marketing initiatives. Requirements: - Enthusiasm for digital marketing and a desire to learn and grow in the field. - Strong written and verbal communication skills. - Basic understanding of social media platforms and digital marketing concepts. - Familiarity with Microsoft Office or Google Workspace. - Attention to detail and ability to multitask in a fast-paced environment. Qualifications: - Minimum of Passed English, Maths & ICT. - Basic knowledge of digital marketing principles is a plus. Benefits: - Hands-on experience in a dynamic and supportive work environment. - Mentorship from experienced digital marketing professionals. - Opportunities for skill development and training. - Competitive apprenticeship stipend. Location: Worcester, UK Salary: £11,000 Per Annum (Subject to conditions) How to Apply: To apply for the Digital Marketing Apprentice position, please submit your resume and a cover letter outlining your interest in digital marketing and how your skills align with the responsibilities of the role. Email your application to careers@arb-gear.co.uk
Digital Marketing Apprenticeship  content media
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Admin
Jun 28, 2023
In Apprenticeships
Location: Inkberrow, Worcester Job Type: Full-time, Apprenticeship Company Description: Arbgear is successful family owned and operated business that is a renowned leader in providing maintenance services for arboricultural equipment. With a strong reputation for excellence and a commitment to safety, we work closely with arborists and tree care professionals to ensure their equipment is maintained to the highest standards. As a trusted partner in the industry, Arbgear is dedicated to providing exceptional service and support to our valued clients. Job Description: We are looking for a motivated and customer-oriented individual to join our team as a Customer Service Advisor Apprentice in our field based service company. This apprenticeship opportunity will allow you to develop your skills in customer service while gaining hands-on experience in a dynamic and fast-paced work environment. Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and in-person interactions, ensuring their needs are met promptly and professionally. 2. Schedule service appointments and dispatch field service technicians to customer locations, considering factors such as technician availability, customer urgency, and geographical proximity. 3. Maintain regular communication with customers to provide updates on service appointments, technician arrival times, and any necessary rescheduling or changes. 4. Listen attentively to customer concerns, document detailed information about service requests, and accurately enter data into the company's service management software. 5. Collaborate with field service technicians to ensure they have all the necessary information, tools, and resources to complete service tasks effectively and efficiently. 6. Address customer inquiries, complaints, and escalations, working closely with the appropriate teams to find timely and satisfactory resolutions. 7. Maintain accurate and up-to-date customer records, including service history, equipment information, and billing details. 8. Follow established processes and procedures for documenting and processing service orders, ensuring compliance with company policies and standards. 9. Assist in generating service reports and performance metrics, analysing data to identify trends, areas for improvement, and opportunities to enhance customer satisfaction. 10. Continuously develop product knowledge and stay updated on industry trends and advancements to provide customers with accurate information and proactive recommendations. 11. Coordinate and dispatch parts and equipment to field service technicians based on customer requirements and service orders. Requirements: 1. English & Maths GCSE C/4 or above. 2. Strong communication skills, both verbal and written, with a professional and friendly demeanour. 3. Excellent interpersonal skills, including the ability to build rapport, handle challenging situations, and provide empathetic support to customers. 4. Strong organisational skills with the ability to prioritise tasks and manage multiple service requests simultaneously. 5. Attention to detail and accuracy in data entry and documentation. 6. Proficiency in IT skills, including familiarity with a range of software applications and operating systems. 7. Basic technical aptitude and the ability to understand and communicate technical concepts to non-technical customers. 8. Problem-solving skills with the ability to think critically and propose effective solutions. 9. Willingness to learn and adapt to new technologies, processes, and industry-specific knowledge. 10. A positive attitude, a strong work ethic, and the ability to work well both independently and as part of a team. Benefits: 1. Hands-on training and practical experience in a field service and maintenance company. 2. The opportunity to gain a recognised qualification while working. 3. Competitive salary and benefits package. 4. Career development and growth opportunities within the company. 5. Exposure to various customer interactions and the chance to develop valuable customer service skills. 6. Supportive and collaborative work environment. 7. Ongoing mentorship and guidance from experienced professionals. Note: This vacancy description provides a general overview of the responsibilities and requirements for the Customer Service Advisor Apprenticeship in a field service role within our company. Specific duties and qualifications may vary based on the company's needs and policies, at the time. How to Apply: Please submit your CV and a cover letter outlining your relevant experience to info@arb-gear.co.uk ;Kindly include "AGR/23/006/AMCS - Customer Service Advisor Application" in the subject line. or Apply via the apprenticeship portal. Apply Here - Link
Customer Service Advisor - Apprenticeship - Worcester content media
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